Mimas helpdesks

We offer technical and specialist support for users – available from the Mimas helpdesks and via contacts based locally at institutions.

We run a central Mimas Helpdesk as well as service-specific helpdesks that take general or specific queries about our services, training courses (including course bookings), documentation, etc.

Visit our Support site for more information.

For urgent queries, please contact the Mimas Helpdesk directly.

Accessing Mimas services

Do you require access to Mimas services? Our Support site has more detailed information on how all types of user can access Mimas services.

Or, get some general information about our portfolio of quality services.

Local support

Most institutions have local Mimas representatives (Mimas Reps or local contacts), who will be able to provide some general information about Mimas services. See a current list of Mimas Reps on the Support site.

Contacting us

If you have any questions or comments about how we support Mimas services or projects, please visit our Support site or contact the Mimas Helpdesk:

• T: 0161 275 6109
• E: info@mimas.ac.uk