Services we offer

As we have literally millions of users, our ultimate task is to maintain quality services for them – while at the same time adapting to, and predicting, rapid change in our evolving digital world.

Through our portfolio of services we perform this balancing act every day: meeting expectations reliably, and exceeding them by responding to new opportunities.

Our success in this dual role is due largely to a flexible, open-minded approach to technology. We use existing applications where appropriate, and develop new software to meet specific – and often unprecedented – needs.

Most importantly, we can modify the emphasis and direction of our services to suit different types of business model, in both public and private sectors. We understand academic, administrative and commercial needs, and work in a diverse range of contexts to ensure we meet them.

On an everyday level, we can provide data hosting and storage – but the most powerful use of our distinctive skills is designing high-value applications for users.

We also offer a range of services to the public sector and commercial companies:

• application development
• information and data management
• user support
• training and facilitation
• complete project management and consultation services

And we welcome approaches to collaborate on research projects.

Sharing our learning

The flexible, exploratory nature of our work means we're discovering and learning all the time. We aim to solve the practical problems of the digital information world, applying basic research to its particular challenges.

We share our learning by:

• giving talks and presentations at national and international conferences
• publishing papers and articles
• writing blogs and wikis
• running training workshops and seminars

We see it as part of our mission to share our findings with the broader community, discussing the work we do and its implications in the broader context of online information.